Privacy Policy

Who we are
Our website address is: http://norfolkpropertyphotos.co.uk.
Norfolk Property Photos is a trading name of Image Quest Photography.

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images.

Contact forms
If you contact us via a contact form, we collect your name, email address, and any other details you choose to provide so we can respond to your enquiry. We do not use this information for marketing purposes unless you have given us explicit consent.

Cookies

• If you leave a comment, you may opt-in to saving your name, email, and website in cookies for your convenience (so you don’t have to re-enter them next time). These last for one year.
• If you log in, temporary and persistent cookies may be set to manage login and screen preferences.
• Third-party cookies (such as those from Google Analytics and Facebook Pixel) may also be used to help us understand site usage and improve our services. You can control cookies via your browser settings or through the cookie consent banner.

Embedded content from other websites
Articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you had visited the other website. These websites may collect data about you, use cookies, and track your interaction.

Analytics
We use Google Analytics to help understand how visitors use the site. Google may collect cookies and usage data. You can read their privacy policy here: https://policies.google.com/privacy.

Who we share your data with

We do not sell or trade your personal data.
We may share limited information with trusted service providers (such as website hosting, email services, or spam detection services) only to the extent necessary to operate this website.

How long we retain your data

• If you leave a comment, the comment and its metadata are retained indefinitely.
• If you contact us, we will retain your message for up to 12 months for reference.
• Registered users (if any) can see, edit, or delete their personal information at any time (except usernames).

What rights you have over your data

You can request an exported file of the personal data we hold about you, or request that we erase your personal data (except where retention is required for legal or security reasons).

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For privacy-specific concerns, please contact:
info@norfolkpropertyphotos.co.uk

Additional information

How we protect your data
We use SSL encryption, secure hosting, and regularly update our systems to reduce the risk of data breaches.

What data breach procedures we have in place
If a data breach is suspected, we will notify affected users and relevant authorities in line with UK GDPR requirements.

What third parties we receive data from
We may receive anonymised analytics data from Google Analytics, Facebook, or other marketing tools we use.

What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling.

Industry regulatory disclosure requirements
We comply with UK data protection law and GDPR requirements.